The Strider™ comes with a two-year warranty against manufacturing defects.
The warranty is limited to riders weighing less than 50 pounds. Please be aware that the Strider™ serial number needs to be registered to activate the warranty.
The bottom line: We want you to be satisfied with your Strider™ product, and hope that you will share that satisfaction with other parents.
Resolving warranty issues is easy. Simply contact us at warranty@stridersports.com and let us know what issue you are experiencing with your Strider™ products.
Please be sure to include the following information:
The warranty is limited to riders weighing less than 50 pounds. Please be aware that the Strider™ serial number needs to be registered to activate the warranty.
The bottom line: We want you to be satisfied with your Strider™ product, and hope that you will share that satisfaction with other parents.
Resolving warranty issues is easy. Simply contact us at warranty@stridersports.com and let us know what issue you are experiencing with your Strider™ products.
Please be sure to include the following information:
- Please tell us what issue you're having with your Strider™.
- Also attach a digital photo if possible
- Your complete address
- Your phone number
- Your email address
- The date of manufacture of your bike (printed on the sticker on the bottom of your frame)
